I know that you can’t always believe what a company says about itself or its service, and I don’t want you to just take my word. I hope that you will trust what my clients have to say. MCP has served several thousand more-than-satisfied clients that would never allow any other cleaning company into their home.
Here are what just a few of them have to say about my company, my cleaning specialists, and my service. All references are available upon request.
“I must tell you what a pleasure it was doing business with MCP. For years I’ve used either Coit or Stanley Steemer and was never completely satisfied with the end results.While a carpet company was installing new carpeting in two of my rooms, I mentioned that I planned to have the other three rooms cleaned. JD gave me your name and number stating that it is a good company. From my initial telephone contact with MCP to the completion of the job, it was a pleasure. When you came out to assess the job, your inspection and estimate and agreed upon schedule was very friendly and professional. You took the time to give me a thorough understanding of what results I could expect. I was so impressed that I added the sofa and love seat to the job.
The technicians arrived as scheduled and were very well-mannered and pleasant. They did a walk through to confirm the areas and items to be cleaned and informed me of their starting point. We discussed places of concern and what the results might be. Upon completion, they went over the job with me. Everything was done as expected and there were no surprises, in fact the carpets looked better than I expected. Before leaving they laid down plenty of traffic paper and left additional paper and an air fan to speed up the drying process. My husband and I were amazed with the whole experience; we gave the technicians a tip for lunch. Seth, I will not only use MCP again, but I will refer my family and friends when they need the service. Thank you very much.” Edna Williams, Los Angeles
“We have used not only your carpet cleaning services many times, but also the Super Maids service and Have been very happy with the service. We certainly will continue to use these services and recommend them you to our friends. Thanks again for your help!”Barbara Allman, Los Angeles
“I only needed the carpet in the master bedroom cleaned, but since I was paying for a certain amount of space, they also cleaned my hallway too, which I thought was very nice of them. Everything from start to finish was great. The owner Seth was very nice and scheduled me as quickly as he could. The workers were super nice too. I would definitely use them again, they were great. I even needed something else done and he suggested a great place for me to use since they didn’t do that service.” Kathy Seroff, Studio City
“Seth came over to give quote and followed up to schedule and confirm appointment. Guys showed up on time, did a good job and were careful not to damage anything. Much better experience than I have had with Coit or Beverly Hills Carpet Cleaners. I know there are much cheaper carpet/upholstery cleaners out there but in this case the extra cost is worth it.” Lori Wyard, Santa Monica.
“Great visit for estimate. Speedy appointment and timely arrival. Very good cleaning of pretty dirty carpets. Furniture moved and replaced, good extraction. A great carpet cleaning experience…..” Alan Heim, Los Angeles.
“The owner, Seth, came out to inspect the job and give an estimate. He was very thorough in examining the items to be cleaned, and gave a detailed explanation as to what methods of cleaning (steam vs. dry cleaning) he thought should be used on each item. The technicians arrived on time and were courteous and very professional. They confirmed the items that were to be cleaned and each method of cleaning for each item. They were very careful with my household items and did a good job. My pure white couches I was really impressed how clean they got them. They had trouble getting one stain out, but had told me that it could be difficult to remove. They still did a good job on that one particular area, and the stain is hardly noticeable. My tan couch looks brand new again. One suggestion I would have is to tell the client to move the pillow cushions around when drying. I had left the couches untouched for most of the day, and was then surprised at how damp the seat base of the couch still was by that evening. I took a hair dryer to the base and it dried quite quickly. Otherwise, I would recommend them, and I will use them again when I need to.” R.H., West Hills
“We have had a good experience with them. We have used them multiple times. Seth is our contact there, and he has been great to work with. He is a great communicator and we will continue to use them.” Laura Wagner, Santa Monica.
“I have been using them for years for carpet and upholstery cleaning. They are really consistent and competent. They have been very professional and offer great customer service. “ Karen Rosen, Lake Hollywood.
“They have cleaned both our carpets and upholstery. I have used them several times. They were great. I highly recommend them and would use them again.” Diana Clougherty, Pasadena.
“I found this company on Angie’s List and decided to try them due to good reviews. I have to say I was not disappointed-they were extremely professional. Even though my job was simple, he came out and met with me before hand. He carefully went over everything with me. I called to schedule an appointment and they were punctual and did a great job. They called back to follow up with me to make sure all had gone well, which it had. I would definitely use this company again. And, I would refer them to anyone looking for carpet or furniture cleaning. I would describe them as professional, high quality, and thoughtful.” Blair Phillips, Westchester
“I have been using MCP for years and they always do a great job. They are professional and quick. I have had them clean carpets, drapes and furniture. I highly recommend MCP!” Jennifer Klein, Brentwood
“Great service & the carpet looks great! Highly recommended.” Gregg Sandheinrich, Van Nuys, CA.
“I have been using MCP since moving into my newly carpeted and furnished condo. That was over 7 years ago. My carpet has been cleaned 2-3 times a year as I have lots of messy house guests and, yet, it looks almost brand new. Seth and his crews are always on time, always professional & trustworthy and always willing to come out on a moment’s notice should I have a problem. They have also cleaned and scotch guarded my sofas and have done a super job!” Jo Panitch, Century City.
“I was referred to MCP to clean the “pillow top” mattress on my bed. They came to the house, did a great job and also cleaned a couple of chairs. Since then they have cleaned wall to wall carpet and two BIG area rugs for me. They arrive on time, do a GREAT job, and are very neat and polite. We finally met the owner, Seth – and he is just as nice as the guys who work for him!” Donna Dees, Miracle Mile.
“I manage two premiere Los Angeles venues and Metropolitan Cleaning Pros has done a wonderful job cleaning our furniture and carpets. They are friendly, efficient, and willing to make sure that the job gets done right the first time. I’ll never contact another company!” Kara Haro, South Pasadena.
“MCP did a fantastic job on our carpets! The technicians who came to the house and were polite, punctual and efficient. Took no time at all to clean a large area! Left plenty of paper for the drying process and explained everything they were doing and the aftercare. I would recommend them to everyone. They are also great with dogs!” Noelle Berman, Topanga Canyon.
“MCP is great! We have a small, high end workshop and we usually spare no expense when it comes to our facility- but we’ve used MCP for the past year now and have saved a ton on carpet cleaning. You can set up an appointment without much advance notice and the crew is quick and accommodating- not to mention they’re cleaning products are non toxic and all organic. I recommend!” Anna Wittenberg, Santa Monica.
“The technicians were very polite and friendly; they were able to get the rust stains out. They left the apartment as I requested (windows closed and door locked). They were there on time and they did a good job. Thanks!” Ann Sweggerty, Peck-Jones Construction, Los Angeles
“MCP’s cleaning technicians were great-they really went the extra mile to make sure I was satisfied.” Jennifer Zeller, Manhattan Beach
“I just wanted to tell you that the stains came completely out of my antique Aubuson rug, which I was heartsick over. I didn’t think cleaning was going to work. Your techs are the best-they are sweet and efficient and were genuinely happy that the cleaning worked. I’m as happy as ever and will of course refer you to more people!”Sunta Izzicupo, Los Angeles
“Thank you-for a lovely job done well-the men were very nice and polite-I wanted to give them a tip but will do that when I book for my place-I am sure you will get other work from our building!” Rita Schwartz, West Los Angeles
“I was extremely pleased with your service and results-I will certainly recommend you-and call you again for service”Linda Groman, West Los Angeles
“Superior service, excellent follow-up and great technicians-this is how we feel about Metropolitan Cleaning Pros–the ONLY cleaning service I would ever call!” Natalie Reichman, Keller Williams Realty, Santa Monica-Pacific Palisades
“I felt badly that I was not here to tip them (the technicians). I appreciate their work!” Amy Levy, West Los Angeles
“The technicians were very professional and speedy. Thanks!” Daphne Dennis, Santa Monica
“Great work again at my office as with the past five years with my personal home cleanings!” Rodger Smock, Pasadena
“Excellent. Will recommend if opportunity arises. Technicians were running only 10-15 minutes late, called to tell me. Considerate.”Marrion Starrett, West Los Angeles
“Very pleased with technician-very courteous! Willing to please customer.”Dale Cowan-Santa Monica
“The technicians were professional and had good attitudes. They did a very thorough steam cleaning, and were neat and careful.”Iris Jystad, Culver City
“Metropolitan Cleaning Pros cleaned my carpets so thoroughly, they almost sparkled! There was no chemical smell, just soft, clean carpet that I feel comfortable having my children play on. The technicians were very efficient and professional. I could not be happier with the service and will definitely recommend them to all my friends.” Sarah Scopio, Granada Hills.