MCP’s Exclusive Iron-Clad, No Hassles, No Wiggle Room, Simple, Straight Forward
Four Point Service Guarantee
1. We will visit you and provide a free, in-person quotation for any requested cleaning services. (We do reserve the right to provide phone quotations for prospects who live in Santa Barbara, San Bernardino and Orange Counties).
2. We will always inform you of the cleaning results that you may expect from us.
3. Seven Day Touch-up Guarantee: If a catastrophe happens to any item we’ve cleaned for you within the first week after we clean it (rainstorm, fire, etc), we will come back and spot clean free of charge.
4. 100% Money Back Guarantee: If you’re not completely satisfied with any items that we have cleaned, we will re-clean that item for free. If you’re still not head-over heels thrilled, MCP will refund your money for that portion of your cleaning, with no questions asked.
This guarantee is real, straightforward, and has been honored for the last 17 years. 70% of our new business comes from referrals. Why? Because MCP’s cleaning specialists, who are personally trained by me, provide courteous and reliable service. Over 60% of our business is with repeat clients.
Our goal is to clean for you year after year and to make you completely comfortable to refer us to family, friends and business associates for cleaning services.
-Seth Ricker, Metropolitan Cleaning Pros